In hindsight, my path to an amazing life in Austin, Texas became inevitable the moment I asked a native Texan to marry me. After a childhood in Boston, ten years in New York City and seven years in San Francisco, Austin eventually came calling. I’m so glad it did. The decision to live and raise a family in this town, incredible in so many ways, is one of the best decisions I’ve ever made.
Austin’s amazing entrepreneurial spirit and welcoming community gave me the push I needed to pursue my long-held dream of building a successful career in real estate. Buying and selling homes in some of the most complex and competitive real estate markets in the country had a profound impact on my own family, and I’ve learned that few things in life are more important and meaningful than finding the place we call home.
No matter where I’ve been or what I’ve done, one thing has been consistent. I am often singled out by clients and colleagues as being a calming voice within chaos; a steady hand in the storm. It’s a trait that lends itself to representing buyers and sellers in a real estate transaction that runs the gamut from practical to emotional. For some, buying or selling a home can be a stressful, overwhelming experience. But it doesn’t have to be! It’s my goal to help my clients not only succeed in achieving their real estate goals, but to feel served and rewarded by the process.
I spent the first part of my career as a communications, advertising and public affairs executive. I’ve been a valued senior advisor to Fortune 500 companies, leading non-profit organizations, major public agencies and prominent elected officials. Through this work I gained invaluable experience equally applicable to the real estate market – from negotiating multi-million dollar contracts to guiding clients through crises.
I love Austin. It has welcomed my family with open arms and afforded us an incredible life. My wife, Candace, five-year-old son Parker and three-year-old daughter Emma can often be spotted enjoying Austin’s amazing parks, pools and outdoor spaces, countless family-friendly restaurants, taking in a UT sporting event, running around in the yard or taking an evening stroll with our neighbors (perhaps with a nice cold beverage on a hot Austin night). Whatever you’re looking for in Austin, I can promise you that it’s here. I’d love to have the chance to help you find it.
“These guys can’t be rattled. They stayed on top of our deal and got us out of a couple big jams.”
Eric Pugatch helped us through shark infested waters and landed us our dream home. His team made buying a home, even during a pandemic, as seamless as possible. Everyone on the team, or that came to us (as buyers) as a reference, was a total pro-from the finance guy, Atif to the builders and team Rhett and Britton. These guys can’t be rattled. They stayed on top of our deal and got us out of a couple big jams. Then he brings champagne!! Awesome.
“He was also quick to visit homes I was interested in and do video walkthroughs with me while pointing out items of note.”
First-time home buyer here. And buying from 1,500 miles away. Eric Pugatch was such a great help throughout the whole process. I had no idea what I was doing but he answered all my questions, relayed best practices, and made the whole process really easy despite the fact that the Austin market is crazy right now. He was really knowledgeable and calm and allowed me to make the best decision for my circumstances as we moved through each phase of the process. He was also quick to visit homes I was interested in and do video walkthroughs with me while pointing out items of note. Furthermore, in addition to Eric’s expert guidance, the broader Strüb team was also very helpful throughout the journey. They helped me stay on course once we were in escrow to ensure that the title company, the loan company and I were handling everything we needed to handle to successfully make it to closing. All in all, it really could not have been an easier buying process, especially in this extreme sellers’ market. And I owe it all to Eric’s and the Strüb Team’s expertise, local knowledge, and great customer service. Good luck to you if you use another realtor but I’m not sure why you would…..
“…Eric was extremely patient, professional and helpful…”
Nothing but great things to say about our experience with Eric and Strüb. Although our home-buying process took extra-long with the current market situation, Eric was extremely patient, professional and helpful guiding us along the way and ultimately helping us land the perfect home for us. Highly recommend!
“Buying a home while out of state was always going to come with unique stresses, but Eric did everything possible to keep us at peace and informed.”
We landed a home that we love. Five stars. What more do you need to know? Ok… The Strüb team was great to work with in general, and Eric Pugatch in particular was fantastic. Buying a home while out of state was always going to come with unique stresses, but Eric did everything possible to keep us at peace and informed. He was very responsive and always professional. He got in our last-second offer which included having to convince the sellers to consider some special circumstances. He unhesitatingly went to the home multiple times on our behalf while encouraging us to fly out to see the home in person while we could still back out if necessary. We are so thankful that he did! In fact, even after closing, he was there for us. Above and beyond! Eric and the Strüb team connected us with a lender and home inspector, both of whom ended up being great. And at no point were they pushy about having us use their recommended associates. The current market in Austin is wild and we will always be grateful to the Strüb team for guiding us through it. HIGHLY RECOMMENDED.
“Eric could have kept quiet and made the easy sale but knew what he saw would not make us happy and that spoke volumes to us.”
If you are looking for a realtor in the Austin area, one with a company behind him that supports him and you all the way, then look no further…Eric Pugatch at Strüb Residential is your man. Moving back to Texas from California was a daunting task but one that Eric had also made in his past, so he was intimately familiar with what we were going through. My wife and I of 32 years had spent most of our time in Houston and had always wanted to live in the hill country but simply had no knowledge of the neighborhoods or what to expect. Eric patiently and professionally showed us neighborhood after neighborhood and kept introducing us to new ideas until we fell in love but then we had to negotiate as our love came with a great price tag. We were building our dream home with a custom builder and as we progressed, he kept pointing out things that we would never have seen. So much so that we ended up ending our dealings with our initial builder and going with another, and much better builder that has truly been a pleasure to work with. Eric could have kept quiet and made the easy sale but knew what he saw would not make us happy and that spoke volumes to us. He was referred to us by friends that moved here before us and we have referred him to other folks as well and will do so to anyone who asks. You won’t be disappointed.
“He was flexible, understood the market really well, and provided great counsel throughout the process.”
I had the great fortune of working with Eric Pugatch at Strüb to find the perfect home for me. He was flexible, understood the market really well, and provided great counsel throughout the process. As a first-time homebuyer, I was nervous about the process, but Eric was a great support at every step. I would recommend Strüb — and Eric specifically! — to anyone looking for a new home!
“In a nutshell, Eric is a great asset for someone relocating from other states and looking for a new home in Austin.”
This is a long overdue testimonial for Eric Pugatch. Eric was very helpful in finding the right home for us. Having relocated from CA and new to Austin, we only had a vision on what needed to be in the house. Eric was quick in understanding our expectations and needs and nailed down a short list of a few homes including new developments in good locations. Instead of dragging us into many houses, Eric was able to hone in on the right home in the right neighborhood. Eric also helped us with negotiations and adding our change lists before signing the final contract. Though it is a newly built house, Eric encouraged us to have the home inspected and gave us some good referrals for the home inspection. Eric was on vacation during our final walkthrough, but he made sure to have someone cover for him. This was a great help for us as she was able to find things that we would have overlooked. In a nutshell, Eric is a great asset for someone relocating from other states and looking for a new home in Austin. I greatly recommend Eric to be your real estate agent to find your dream home.
“I had previously received one of those cash-offer things on the property and thanks to the fine work of Eric and his team, I was able to sell my property for significantly more, even after the cost of the make-ready.”
Eric from Strüb Residential helped me in the make-ready and sale of a property in Austin. I had previously received one of those cash-offer things on the property and thanks to the fine work of Eric and his team, I was able to sell my property for significantly more, even after the cost of the make-ready. The entire team at Strüb was fantastic to work with, had a great network of contractors and delivered an amazing service. I’d highly recommend Eric and the team!
“His passion for the business and knowledge of the business are unparalleled.”
We worked with Eric and were so happy with how quickly he was able to coordinate pictures, find renters, and get all of the details completed so we could get good people in our rental property. His passion for the business and knowledge of the business are unparalleled. We will definitely be working with him again!
“…a great sense of professionalism and a wonderful personality.”
From start to finish (and we’ve worked with STRÜB more than once) Eric has been available with a great sense of professionalism and a wonderful personality. I highly recommend their company and more importantly, feel blessed to have found Eric.
“…Eric completely blew us away with the selling process. His suggestions for repairs/upgrades were spot on, and he did all the heavy lifting when it came to arranging contractors.”
If I could script a dream home selling/buying transaction, it would be the one our family just completed with Eric Pugatch and Strüb Residential. Mark helped us land our very first home 5 years ago, and while we loved it, we were ready for more space in a neighborhood with better schools. We were intimidated, to say the least, to buy a new home before selling our old, but Eric and Mark made the whole thing seamless. We landed a fantastic house in our #1 neighborhood and got it for under asking price in an extremely strong sellers’ market. We were thrilled. BUT THEN, Eric completely blew us away with the selling process. His suggestions for repairs/upgrades were spot on, and he did all the heavy lifting when it came to arranging contractors. We thought Eric and Mark were crazy when they told us their proposed listing price. Boy, were we wrong to doubt them! We had four offers in less than 48 hours and ended up closing WELL over asking price. Aside from being just extremely cool, really good people, Eric, Mark and the entire Strüb team are actual real estate geniuses. You will feel completely supported every single step of the way. And they keep supporting you well after the transaction is closed.
“ Eric was so supportive and responsive, and made this process as easy and stress free for me as possible.”
I recently made the move from California to the Austin area of Texas and had the pleasure of working with Eric Pugatch and Mark Strüb’s team to find and purchase my new Texas home. It can be especially challenging when moving out of state and having to coordinate the sale of your home in California and finding and buying your next home in a state that you’ve never lived in before. Eric was so supportive and responsive, and made this process as easy and stress free for me as possible. Eric is a knowledgeable real estate professional and also friendly and very easy to work with. He was patient and very accommodating, meeting with me the first trip I made out to Texas and taking me around to so many different properties, so I could find my amazing new home. I highly recommend using Eric for your real estate needs. Thank you, Eric, for everything!
“Working with them is simply a joy because you see results.”
I live all the way in the west coast and working with agents across the globe can be very frustrating, tedious and challenging; however, my experience working with the Strüb team was a very smooth one because Mark and Eric worked with me, with their best efforts, to make it doable. They responded in a timely manner and responded to all my questions and concerns and made sure that it was handled until fully resolved. Working with them is simply a joy because you see results. I would highly recommend them, if you want to be taken care of someone that will hand hold you.
“We would trust him with blindfolds on. He was an incredible agent during the buying process and somehow outshined himself on the listing end of it.”
I need to update my review because the original review was going through the home buying process with Strüb and now I’m going through the selling process as well. Eric Pugatch is still the REAL DEAL. He shined during the home buying process and shined even more during the selling process! To start, he works with you to figure out how much you’re willing to put into the house that you’re ready to list. He’ll make his recommendations (it’s always small things that make a big impact) but is open to working with you and won’t push on things unless he REALLY feels like it would impact list price significantly at a smaller cost. He is still ultimately respectful of your decision and will be candid about how he can work with what you decide. My husband, Eric, Mark and I agreed to how much we’d be willing to put into the house and for what list price and we all had a consensus. Eric worked tirelessly in getting quotes, scheduling upgrades and handling the whole process behind the scenes and got it all tackled in only 2 weeks. I would ABSOLUTELY trust his input on what things you need to do because not only was our house a “hot home” on Redfin and various websites, but we had tremendous traffic and got an incredible offer on our home (much more than we thought we would). Eric also went out of his way to handle reducing quotes from vendors so we can stay within budget (and brought us well below the budget we agreed to) AND handled any issue we had with a vendor. Additionally, there were a few small things we didn’t feel would make as big of an impact and Eric heard us out and if he agreed, he removed them from our list and if he didn’t he explained why and offered us comps to show why he felt that it would make a bigger impact. We would trust him with blindfolds on. He was an incredible agent during the buying process and somehow outshined himself on the listing end of it. Moving on to Strüb Residential and his staff. The office is well run – you feel informed and prepared from start to finish. Catherine is AMAZING in guiding you through the listing process and Mark is always involved behind the scenes (and I need to mention again that he is the nicest human I have ever met… seriously.) My husband and I didn’t think we had more great things to say after our wonderful home buying process, but we needed to rave more about Eric and Strüb Residential after going through the listing/selling process. We’ve found our realtor for life!
“Eric took every ounce of feedback and really with VERY LITTLE feedback he basically got into our minds and plucked out exactly what we were looking for. He found us a stunning home in a beautiful community and we just closed a couple weeks ago.”
My husband and I were introduced to Mark through my mom who is a realtor in California and I cannot express enough how grateful we are for having the opportunity to work with him and his team! First, he invited us to his office and introduced us to Eric Pugatch (the REAL DEAL – if you need a Realtor, I HIGHLY recommend). They sat with my husband and I, heard about our previous real estate experiences and what our needs are and talked about how they can work with us in the way we need. They didn’t hold any sort of judgement about our age/qualifications with what we were looking for and got us started in our home search. We were in no rush to buy, so we were incredibly particular about what we wanted. Eric took every ounce of feedback and really with VERY LITTLE feedback he basically got into our minds and plucked out exactly what we were looking for. He found us a stunning home in a beautiful community and we just closed a couple weeks ago. At close the team at Strüb put together a sweet welcome package with all the important documents that we’d need to hold onto from our sale. Eric worked with every wrench and challenge we threw at him and really worked with us in the most compassionate way imaginable. We were incredibly distrustful from our prior experiences and he took none of our apprehension personally, but instead communicated/educated us on the process and ultimately honored any decision we made In addition to Eric being amazing, Mark is basically the nicest human on this planet (seriously) and his team is PHENOMENAL to work with. The second our offer got accepted, his team reached out with next steps and guided us through the process. The company is well run, the people (literally everyone) are fantastic and I couldn’t have asked for a better home buying experience. We are truly in love with our home and we genuinely feel like we’ve found a realtor for life in Eric. Thank you Strüb Residential for the best home buying experience a couple could ask for!
“Many agents would have been pushy to up our bid to get paid, but not Eric. He wanted us to find the best situation for our needs and finances – which he definitely did.”
I highly recommend Strüb especially our agent, Eric Pugatch. Eric worked tirelessly to find us the ranch of our dreams. I appreciated that Eric didn’t pressure us throughout the process, knowing that we’d eventually find a place that was perfect and priced appropriately. We made offers on a couple other ranches, but the owners had unrealistic price expectations. Eric could have encouraged us to counter the high offers; however, his experience told him the owners were too proud of their properties and we’d never reach an amenable offer. Many agents would have been pushy to up our bid to get paid, but not Eric. He wanted us to find the best situation for our needs and finances – which he definitely did. I cannot recommend Strüb and Eric Pugatch more highly. We had a trusted advisor throughout our process which was invaluable in the difficult to navigate ranch buying process.
“His calm, genuine and kind nature was very much appreciated, in addition to his incredibly prompt assistance…”
Buying or selling a home can be an overwhelming experience to say the least. We are so happy we worked with Eric Pugatch at Strüb Residential because he made the entire process of purchasing a property a pleasant one. His calm, genuine and kind nature was very much appreciated, in addition to his incredibly prompt assistance with all of our real estate needs and his impeccable negotiating skills. We are so lucky we have Eric and Strüb Residential for all of our real estate needs!
“Eric was incredibly responsive and knowledgeable, giving us full confidence that we could make a decision we’d be happy with.”
We’re very happy that we worked with Strüb Residential, particularly Eric Pugatch, on our search for a new home. Eric was incredibly responsive and knowledgeable, giving us full confidence that we could make a decision we’d be happy with. Mark and Eric had great homes to show us and by no means did they push us into a decision. They connected us with property managers and collected research to help us decide how we wanted to proceed. We highly recommend this group and won’t hesitate to work with them next time we’re in the market.
“He has a very calm personality which is great when house hunting and he isn’t pushy at all.”
We worked with Eric Pugatch and had a great experience! We were relocating from out of state so I worked with Eric over the phone to narrow things down before we came into town for a whirlwind trip. I was comfortable with Eric sending me properties and me narrowing them down myself but on a few I needed more input and he was very helpful. Since things move fast in Austin (they seriously do!) he offered to go look at the homes and FaceTime or text me pictures which was nice. It’s stressful to buy a home, it’s even more stressful to buy a home when you are out of state and have only a few days in town to find something and make an offer but working with Eric took a lot of the stress away. He has a very calm personality which is great when house hunting and he isn’t pushy at all. He is genuinely such a nice guy and makes you feel so comfortable and I think he truly wants you to find a house you love and cares about what he does. Even on the homes he knew would get multiple offers he would let me know but when he saw I wasn’t sold yet he didn’t push which I really appreciated. He was a great sounding board to bounce ideas and concerns off of. My husband literally told me to call Eric (not a family member or a friend but Eric!) so he could talk me off the ledge when I was freaking out during the process haha We will for sure use Eric again and highly recommend him!
“I get stressed about big changes, but his knowledge, professionalism, and demeanor made the experience all but stress free.”
I cannot recommend Eric Pugatch highly enough. I get stressed about big changes, but his knowledge, professionalism, and demeanor made the experience all but stress free. He helped us find the home of our dreams and helped us sell our home all in record time. Eric was quick to respond to any of our questions and went above and beyond throughout the buying and selling process. We are so grateful for his kindness, thoughtfulness, and patience. It has been sixteen years since we last moved, and I’m so glad we found Strüb Residential and Eric to help us make this transition!
“We got the house that we wanted on our first offer, thanks to Eric’s advice and guidance…”
My wife and I decided to move from Minneapolis to Austin, and selected Strüb Residential to help us find our new home based on excellent online reviews. We called their office, and within a few hours we had a real estate agent, Eric Pugatch, already working with us and giving us different options based on our criteria. Eric is an awesome guy, with great knowledge of the market, lots of patience, and a good sense of humor. This really helps alleviate the stress of finding a perfect home remotely. He even ventured outside without an umbrella or raincoat in the middle of a torrential rain for a virtual tour of the pool and yard of the house that we eventually bought. We got the house that we wanted on our first offer, thanks to Eric’s advice and guidance, so we couldn’t be happier. We wholeheartedly recommend Strüb and Eric Pugatch.
“His knowledge of the market was invaluable…”
We worked with Eric Pugatch to purchase our first home. From step one the STRUB office staff were friendly and helpful. Eric was a great listener and truly worked to understand our needs and how best to support our search. His knowledge of the market was invaluable, and he made our home buying experience so much more enjoyable. We would highly recommend the STRUB team to anyone looking for knowledgable, client-oriented realtors.
“…found us a home that fit our needs perfectly.”
Eric Pugatch with Strüb Residential is very professional and friendly. He did a great job helping us find a home to rent in a short amount of time. He found us a home that fit our needs perfectly.